Support: Overview
Pearson Education offers our customers exemplary technical support for MyFinanceLab® and all of our technology products. Our support professionals answer email 24 hours a day, 7 days a week. For the best service, use our Technical Support form.

To locate sales representatives, learn about international orders, or find out more about our titles, visit the Pearson Higher Ed Catalog.

For addtional help, please consult our online Knowledge Base.

Compatibility with Microsoft Internet Explorer® 7

On November 2, 2006, Microsoft made Internet Explorer 7 (IE 7) part of its update system. When you upgrade to IE 7, you will also need to install a new version of the MyEconLab ® Player (v 4.5.0.2).

To install the new version of the Player, log in to your course and use the Installation Wizard to guide you through the installation.

Compatibility with Microsoft Internet Explorer® 8

On March 19, 2009, Microsoft made Internet Explorer 8 (IE 8) part of its update system. We are working to make MyEconLab ® compatible with IE 8, and in the meantime it will work using the Compatibility View option. You will not need to take any action to enable this . The site will detect IE 8 and have it automatically imitate the previous web browsing functionality in IE 7.

For updated information on Pearson’s product support of IE 8, read the current 24/7 Support article on IE 8 . Click the Notify Me by Email if this Answer is Updated button in the article to keep apprised of how Pearson is working to support this important release.

 

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